Onboarding & Certifications
Accelerate new hire ramp with AI simulations and performance certifications. Itero verifies rep readiness through mandatory thresholds and realistic practice, so teams deploy confident reps in weeks instead of months.
Practice Realistic Conversations Before Going Live
Reps practice with AI that simulates real customer conversations—objections, questions, compliance scenarios, product inquiries. Every simulation adapts to the rep's responses.
- •Unlimited practice attempts without requiring manager time
- •Immediate feedback after every simulation
- •Safe environment to fail and improve before handling live calls
Verify Competency, Not Just Completion
Set mandatory performance thresholds for any training path. Reps must achieve your defined score on both qualitative performance (1-100) and compliance criteria before earning certification.
Track who's certified, who's progressing, and who needs intervention.
Deploy reps only when they've proven readiness through demonstrated skill, not arbitrary timelines.
Guide Reps from Basics to Mastery
Build onboarding programs that progress from foundational skills to advanced scenarios.
Assign specific simulations, define the sequence, and set what mastery looks like at each stage.
Reps follow a clear path to certification with visibility into exactly what's required and where they stand.
See Itero in action
Get a personalized demo and see how Itero can transform your team's performance.
Connect Practice to Real Performance
Itero bridges simulation training with actual call performance. AutoQA scores live calls against the same criteria reps practiced.
See whether certification translates to real execution. Identify when reps need refresher training.
Close the loop between onboarding investment and business outcomes.
Frequently Asked Questions
Getting Started & Implementation
Certification & Verification
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