RingCentral + Itero: Every Call Transcribed, Summarized and Scored
Calls made through RingCentral, inbound and outbound, show up in Itero within 2 minutes of the call. Each one is transcribed, summarized and scored against your scorecards. You create your own RingCentral app, and Itero sets up and configures the connection for you.
Transcribed, Summarized and Scored
Every RingCentral call is transcribed, summarized and scored against your team's own scorecards, so managers see how every call went without listening to each one.
Inbound and Outbound Calls
Itero processes calls in both directions: the prospect and customer calls your team makes, and the ones they receive.
In Itero Within 2 Minutes
Each call appears in Itero within 2 minutes of the call. There is nothing to upload and no workflow for reps to change.
Itero Sets It Up for You
You create your own RingCentral app. Itero sets it up and configures the connection for you. Call recording needs to be switched on in RingCentral first.
See RingCentral integration in action
Get a personalized demo and see how Itero closes the training loop.
Frequently Asked Questions
Setup & Integration
Capabilities
Ready to connect RingCentral to Itero?
Start scoring 100% of your RingCentral calls automatically.